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©KWIATOLANDIA - Importer of Artificial Flowers and Decorations

Privacy Policy
 

We Care About Your Privacy

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This Privacy & Cookie Policy explains how we collect, use, and protect your personal data, as well as how we use cookies and similar technologies.

1. General Information

This Privacy Policy defines the rules for the processing and protection of users’ personal data in connection with the use of the website kwiatolandia.com (“Website”).

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The controller of personal data is:

KWIATOLANDIA PROSTA SPÓŁKA AKCYJNA
Porcelanowa Street 23A, unit 202
40-246 Katowice
Poland
Tax ID: 954 285 24 54

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The Controller can be contacted via e-mail at:

sekretariat@kwiatolandia.com.pl
 

The Controller has not appointed a Data Protection Officer. In matters related to personal data protection, users may contact the Controller directly at the e-mail address provided above.

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Personal data is processed in accordance with:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR),

  • the Polish Personal Data Protection Act,

  • the Act on Providing Services by Electronic Means,

  • the Electronic Communications Law and other applicable legal regulations.
     

2. What Data We Process

The Controller may process personal data voluntarily provided by the user, in particular through:

  • contact forms,

  • e-mail communication,

  • telephone contact,

  • business inquiries.
     

The following data may be processed:

  • company name,

  • first and last name,

  • e-mail address,

  • phone number,

  • country,

  • city/town,

  • message content,

  • business cooperation details.
     

While using the Website, technical data may also be collected automatically, such as:

  • IP address,

  • device type,

  • browser type and version,

  • operating system,

  • approximate location,

  • website activity data,

  • server logs,

  • cookie identifiers or similar technologies.
     

3. Voluntary Provision of Data

Providing personal data is voluntary; however, it may be necessary in order to:

  • handle inquiries,

  • provide responses,

  • prepare offers,

  • conduct business communication,

  • establish cooperation.
     

Failure to provide required data may prevent contact with the Controller or the completion of the intended purpose.

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4. Purposes of Data Processing

Personal data is processed for the following purposes:

  • handling contact forms,

  • responding to inquiries,

  • conducting business communication,

  • presenting the Controller’s offer,

  • website traffic analysis,

  • improving Website functionality,

  • ensuring Website security,

  • conducting marketing and remarketing activities,

  • personalizing advertising content,

  • establishing, pursuing, or defending legal claims,

  • fulfilling legal obligations.
     

5. Legal Basis for Data Processing

Personal data is processed on the basis of:

  • Article 6(1)(b) GDPR – when processing is necessary to take steps at the user’s request prior to entering into a contract or for communication purposes,

  • Article 6(1)(a) GDPR – when the user has given consent, e.g. for analytical cookies, marketing cookies, or marketing communication,

  • Article 6(1)(f) GDPR – when processing is necessary for the legitimate interests pursued by the Controller, such as traffic analysis, own marketing, Website security, or defense against claims,

  • Article 6(1)(c) GDPR – when processing is necessary to comply with a legal obligation.
     

6. Marketing and Business Communication

The Controller may process user data for business communication purposes, presenting offers, sending information about products, new collections, newsletters, and marketing information related to the Controller’s activities.
 

Electronic or telephone marketing communication is carried out only after obtaining the required user consent, unless applicable law allows such communication without separate consent.
 

Users may at any time:

  • withdraw consent,

  • unsubscribe from newsletters,

  • object to direct marketing.
     

7. Profiling

User data may be used for profiling for marketing purposes, in particular to tailor advertisements, offers, and content to user interests.
 

Profiling may involve analyzing user activity on the Website, browsing history, interactions with advertisements, or the manner of using the Website.
 

For this purpose, the Website may use tools such as:

  • Google Analytics,

  • Google Ads,

  • Meta Ads,

  • Meta Pixel,

  • Wix Analytics.
     

These tools may collect information about user activity for analytical, statistical, and remarketing purposes.

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Profiling does not produce legal effects concerning the user and does not significantly affect the user in a similar way.

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8. Data Recipients

Personal data may be transferred to the following categories of recipients:

  • hosting service providers,

  • the Wix platform operator,

  • e-mail service providers,

  • analytics tool providers,

  • marketing tool providers,

  • cookie consent management providers,

  • technical service providers supporting the Website,

  • legal, accounting, or consulting service providers where necessary,

  • public authorities where required by law.
     

9. Wix as a Technology Provider

The Website operates on the Wix.com platform. This means that some technical user data may be processed by Wix as the provider of technical infrastructure, hosting, and tools necessary for the operation of the Website.

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Wix may use cookies and similar technologies necessary for:

  • proper Website functionality,

  • ensuring security,

  • maintaining user sessions,

  • remembering user preferences,

  • providing essential Website functions.
     

Analytical, marketing, and remarketing cookies are used only after obtaining the appropriate user consent, according to the settings of the cookie banner.

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10. External Tools

The Website may use the following external tools:

  • Google Analytics,

  • Google Ads,

  • Meta Pixel,

  • Meta Ads,

  • Wix Analytics,

  • Wix forms,

  • Google Maps,

  • YouTube Embed,

  • cookie consent management tools (CMP).
     

The operation of these tools depends on the Website configuration and the consents granted by the user.

 

Some tools may use cookies or similar technologies for:

  • analyzing Website traffic,

  • measuring advertising effectiveness,

  • remarketing activities,

  • personalizing advertising content,

  • improving Website functionality.
     

11. Transfer of Data Outside the European Economic Area

Personal data may be transferred outside the European Economic Area, in particular in connection with the use of services provided by Google, Meta, or Wix.

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Where personal data is transferred outside the EEA, such transfers are based on appropriate legal safeguards, including:

  • Standard Contractual Clauses approved by the European Commission,

  • adequacy decisions issued by the European Commission,

  • other mechanisms provided for under GDPR.
     

12. Data Retention Period

Personal data is stored for the period necessary to fulfill the purpose for which it was collected.

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Retention periods include:

  • data submitted through contact forms – for the period necessary to handle the inquiry, no longer than 12 months after the end of communication, unless further storage is necessary for legal claims,

  • data processed on the basis of consent – until consent is withdrawn,

  • marketing data – until consent is withdrawn or an objection is raised,

  • analytical data – according to analytics tool settings, no longer than 26 months,

  • technical data and logs – for the period necessary to ensure Website security,

  • data required by law – for the period specified by applicable legal regulations.
     

13. User Rights

Users have the right to:

  • access their data,

  • obtain a copy of their data,

  • rectify data,

  • erase data,

  • restrict processing,

  • data portability,

  • object to data processing,

  • object to direct marketing,

  • withdraw consent at any time,

  • lodge a complaint with the President of the Personal Data Protection Office (PUODO).
     

To exercise their rights, users may contact the Controller via e-mail at:

sekretariat@kwiatolandia.com.pl

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Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

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14. Complaint to the Supervisory Authority

Users have the right to lodge a complaint with the supervisory authority if they believe their personal data is processed unlawfully.

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15. Automated Decision-Making

Personal data is not used for automated decision-making within the meaning of Article 22 GDPR.

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16. Data Security

The Controller applies appropriate organizational and technical measures to protect personal data against loss, unauthorized access, disclosure, alteration, or destruction.

The Website uses a secure HTTPS connection.

 

17. Privacy Policies of Service Providers

More information regarding data processing by service providers can be found at:

18. Changes to the Privacy Policy

The Controller reserves the right to amend this Privacy Policy, in particular in the event of changes in legal regulations, Website functionality, or the tools used.

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The current version of the Privacy Policy is always available on the Website.

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Data update

Effective date: 01.01.2026
Last updated: 01.01.2026

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